Job Description

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION OVERVIEW:

As the Learning Administrator, you will be a member of the Learning and Development team. Your primary responsibilities will be managing all aspects of the Learning Management System (LMS), including maintaining an accurate roster of employees, enrolling employees in required courses, monitoring completion, and providing reports to stakeholders. You will also coordinate and support New Hire Orientation and other training programs.

This is an onsite position and is based out of our Metro Park II office in Iselin, NJ.

KEY RESPONSIBILITIES:

• Primary owner of Learning Management System.
• Coordinate logistics for our in-person training facilities and online platforms, including scheduling, booking accommodations, and managing participant communications.
• Maintains accurate employee information and changes to employee status within the LMS system. Assists employees with system log-in and password adjustments.
• Monitors employees’ completion of required courses in a timely manner.
• Communicates course completion reminders with employees who are past due.
• Liaison for Compliance Department, Cyber Security, Independent Auditors and Regulators.
• Supports Organizational Development Director or other team members in review of new course requirements and scheduling.
• Supports Organizational Development Director or other team members in coordinating and preparing role and Department-specific compliance course schedule.
• Partners with Department leads to create custom curriculums in LMS.
• Creates and monitors Department specific training curriculum administration in LMS.
• Prepares training reports identifying employees’ attendance.
• Support special projects and perform other duties as needed.
• Assists/prepares training material copies for upcoming courses.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required. College degree (preferred).
• 3 years’ related experience and/or training as outlined in the job description.
• Proficiency with Learning Management Systems (e.g. SAP SuccessFactors)
• Strong Microsoft Office Suite and other technical skills to be leveraged for reporting and presentations.
• Demonstrated ability working with detailed reports and information
• Demonstrated ability proactively supporting team members in administrative duties
• Demonstrates excellent oral and written communication skills.
• Vendor relationship experience, preferred.
• Previous software administrator experience, preferred.

WORKING CONDITIONS:

• Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting

TRAVEL REQUIREMENTS: 

May require travel between Customer sites, Provident Offices, or Branches

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$29.59 - $38.97 hourly

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

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