Job Description

We're hiring FT/PT Servers, Hosts, Food Runners, and Bussers! When: 12PM to 4PM on August 8. Feel free to schedule a time to come in or just stop by - and if you try to schedule a time and our system won't let you, please still come see us (technology isn't perfect!).
Hope to see you Friday

We're holding OPEN INTERVIEWS at Mad Mex Monroeville. We have full-time and part-time opportunities available, come in and meet us!

Where:  Mad Mex Monroeville, 4100 William Penn Hwy, Monroeville, PA 15146, USA

Schedule an interview slot, or drop by during the listed dates/times!

Benefits

• Sick Leave  for part-time employees
• Paid time off  for full-time employees
• 50% Off Shift Meals (yum!)
• Health Insurance : medical, dental, and vision for full-time employees
• Employee discount of 25%off the entire check for you and a guest at ANY big Burrito Restaurant (Kaya, Soba, Umi, Casbah, Eleven, Mad Mex, Alta Via, and Alta Via Pizzeria!)
• 401(k) retirement plan w/ employer match
• Holiday Closures : Thanksgiving, Christmas Eve, and Christmas Day (possible additional holiday closures)
• Discounted Pet Insurance

Required skills and qualifications for hourly restaurant positions at Mad Mex Monroeville:

• Must be at least 16 years old (18 for Servers, 21 for Bartenders) - Work Permit required if under 18 years old
• Able to communicate clearly and effectively with others
• Exceptional customer service skills
• Required skills and qualifications may vary by position.

Why Should You Work for big Burrito?

• We value individuality so employees can be themselves at work.
• We listen to our employees and value their feedback. In fact, many of our best ideas come directly from our employees.
• We have a family of restaurants in the Pittsburgh area, so there is room for advancement and growth within the company.
• Our restaurants feature a variety of cuisines, and you will get to try them all using your employee discount!

Open positions may include:

Front of House

Server

Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience. 

• Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner. 
• Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests. 
• Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask. 
• Servers provide high-quality service that will help us maintain and attract customers. 
• Knowledge of dining room and service procedures and functions
• Basic math skills and the ability to handle money and operate a point-of-sale system

Host

Our hosts make an excellent first impression to start off a great dining experience for our guests.

• Hosts welcome and greet guests as they arrive and thank them as they leave. 
• Hosts seat guests, maintain and organize the host stand, and update the wait list.
• Hosts create a warm and welcoming atmosphere.
• Hosts are friendly, organized, and have a professional demeanor. 

Food Runner

Our food runners play a vital role in delivering food promptly to guests while assisting the kitchen staff and servers with communication.

• Food Runners deliver food from the kitchen to the guests in a timely manner. 
• Food Runners assist servers, bartenders, and hosts as needed and help bussers clear tables.
• Food Runners answer guest questions, pack and ensure takeout orders are correct, and communicate with both the kitchen staff and serving staff to ensure a smooth shift.

Busser

Our bussers work well in a fast-paced team environment and help create an outstanding dining experience for our guests.

• Bussers remove tableware between courses and clear and reset tables after guests leave.
• Bussers take used silverware, dishes, and glassware to their appropriate stations for washing and restock appropriate areas.
• Bussers respond to guest requests and communicate with the servers and hosts as needed to ensure efficient seating, table utilization and customer service.

Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.

Job Tags

Hourly pay, Full time, Part time, Casual work, Shift work,

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