Public Safety Dispatch Supervisor I Job at California Highway Patrol, Kern County, CA

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  • California Highway Patrol
  • Kern County, CA

Job Description

Job Description and Duties

Under the direction of the Public Safety Dispatch Supervisor II, the Public Safety Dispatch Supervisor I is responsible for planning, organizing and assigning work to communications center personnel; ability to work a variety of shifts - including holidays and weekends; prepare performance evaluations, quality assurance reviews, custodians of records requests, monthly CHP 100PSD forms, civilians' complaints, injury and illness reports; monitor/manage critical incidents; ability to perform dispatch duties using Computer Aided Dispatch system; provide direction and assistance to subordinate personnel and other duties as assigned.

You will find additional information about the job in the .

Working Conditions

Bakersfield Communications Center (BFCC) has an immediate opening for permanent/full-time PSDSI position. BFCC is on a 4/10 alternative workweek. Quarterly shift sign-ups and annual vacations are completed by seniority.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
  • The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link:

This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section).  You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired.  Additional information regarding acceptable typing tests:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Consistently reports to work on time with a minimum of absences; willingness to work nights, weekends, holidays, overtime, and at unusual hours is required; has emotional stability and even temperament; willingness and initiative to take independent action; performs tasks accurately; positive attitude; adapts to shifting demands of the job; performs effectively under stress and time pressure; tolerates a confined work space with sitting and/or standing for prolonged periods; shows interest in serving the public; shows respect and consideration for others; maintains confidentiality of information; works productively without supervision; dependable; self-motivated; mature; and a team-player.

Benefits

Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit:

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application.  Hard copy applications must also include the classification title, job control number (JC-480918) and/or position number 388-420-1662-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire

Job Tags

Holiday work, Permanent employment, Full time, Immediate start, Shift work, Night shift,

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