Job Description

Job Title: Senior On-Site Service Specialist Summary
Join our dynamic team as a Senior On-Site Service Specialist , where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it's performing maintenance, troubleshooting, or providing reception services, you will be at the heart of our service delivery.
Roles and Responsibilities

• Operate high-volume 2D or 3D print and copy machines, ensuring quality and efficiency.
• Troubleshoot equipment issues and escalate technical problems promptly.
• Deliver exceptional customer service by managing inquiries, coordinating service calls, and processing job requests.
• Maintain accurate records, manage inventory, and calculate service charges.
• Collaborate with team members to ensure timely delivery of completed jobs and support building operations.
• Assist with meeting room setups, light maintenance, and reception duties as needed.
• Adhere to safety protocols and maintain a secure work environment.

Qualifications Must Have

• High school diploma or GED.
• Minimum of 1 year of relevant work experience.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-focused environment.

Nice to Have

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.
• Valid driver's license with minimum auto insurance coverage.

Why Join Us?
In this role, you'll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.

Job Tags

Work experience placement, Work at office,

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