Live Chat Representative Job at TEC accutite, South San Francisco, CA

d2cwTUNCYmdVdytLLzdjS2hkS0FmKzcyYnc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

AFA Sports Performance

Performance Coach Job at AFA Sports Performance

 ...Company Description AFA Sports Performance is dedicated to advancing athletes to their highest potential through tailored, 1:1 coaching in speed, strength, agility, and sports rehab. Our programs are customized based on the individual needs of each athlete,... 

GiveWell

Senior Malaria Researcher Job at GiveWell

 ...accordingly. About you We expect the Senior Malaria Researcher to have A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics or related fields) Substantial professional experience in the malaria landscape (broadly defined). This... 

Creative Cove Inc.

Production Artist Job at Creative Cove Inc.

 ...Our CPG client is looking for a CGI Production Artist starting in January 2026. Strong proficiency with Photoshop, Illustrator, and InDesign as well as some CAD and Industrial Design experience required. You'll be working on product renderings across a variety of lines... 

Trollwood Performing Arts School

Hair And Makeup Artist Job at Trollwood Performing Arts School

 ...at Bluestem Center for the Arts in Moorhead, MN. Seeking Hair & Makeup Designer for Disneys FROZEN, directed by Broadway veteran,...  ...for musical theatre and ability to lead a team in producing the artistic vision of the show. Highly proficient in hair and makeup techniques... 

Cytel - USA & APAC

Principal Statistical Programmer FSP - RWD/EPI Job at Cytel - USA & APAC

 ...JOB DESCRIPTION You will contribute by: Providing support to the Epidemiology team by preparing Real World data, advising on data analytic strategies, and supporting stakeholders in various epidemiology analytic activities Programming and conducting statistical...