Live Chat Agent Job at MV Realty, Delray Beach, FL

eEFnSUJoSGtYZ3FQKzdVSWg5T0ZmK2IyYnc9PQ==
  • MV Realty
  • Delray Beach, FL

Job Description

This is a remote position.

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

Handle customer inquiries promptly via live chat.

Provide accurate, valid, and comprehensive information by using the right methods/tools.

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Meet personal/customer service team targets and call handling quotas.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.



Requirements

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.

Strong phone contact handling skills and active listening.

Familiarity with CRM systems and practices.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

High school degree.



Job Tags

Full time,

Similar Jobs

Aurora Behavioral Charter Oak

Recreation/Art/Music Therapist - Tuesday through Saturday Job at Aurora Behavioral Charter Oak

 ...Full time | day-shift | Tuesday - Saturday schedule We are looking for an Activity Therapist. If you are a Certified or Registered Recreation Therapist, Art Therapist OR Music Therapist (CTRS, RTC, ATR, or CBMT), we invite you to apply. What We Do: Charter... 

Mohawk Industries

Lift Truck Operator II -B Shift 7p-7a Swing Shift (Virgil Dr) Job at Mohawk Industries

 ...s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate... 

Raining Berries

Artist Job at Raining Berries

 ...Raining Berries Artist responsibilities include: Greeting customers as they enter Providing customers with drink menus and answering their questions regarding ingredients Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and... 

Stanford University

Healthcare Business Analyst Job at Stanford University

Healthcare Business Analyst**School of Medicine, Stanford, California, United States**AdministrationPost Date May 13, 2025Requisition # 106195...  ...Analysis, Competitive Analysis, Business Plan Review, IT and Data Analysis, alignment with Stanford, SWOT analysis.+ BA will... 

Amazon.com Services LLC

Sr. Software Development Engineer, Amazon MGM Studios Tech Job at Amazon.com Services LLC

 ...DESCRIPTION Ready to shape the future of global entertainment? Join Amazon and MGM Studios Tech as a Senior Software Development Engineer where you'll drive transformative initiatives that redefine how studios creates content all the way from a concept to green lighting...