We are seeking a proactive and client-focused Healthcare Client Success Analyst to join our team. This role is ideal for someone early in their career who wants to grow into a consultative, client-facing position in healthcare management.
As a Client Success Analyst, you will:
Manage and strengthen client relationships.
Support account growth through consultative engagement.
Help clients identify opportunities for improved business performance.
Over time, develop skills to conduct process analysis, outsourcing/automation assessments, and ROI reporting—building toward a strategic advisory role.
This is an opportunity for someone with a strong educational background in healthcare administration and some hands-on experience in a healthcare organization to build a career in client success, account management, and healthcare transformation.
Act as the primary point of contact for assigned healthcare provider clients.
Conduct regular check-ins to understand client goals, challenges, and opportunities.
Build consultative partnerships by caring about the client’s business and continuously identifying ways Neolytix can add measurable impact.
Identify opportunities to expand services, aligning Neolytix solutions to client needs.
Support cross-selling and upselling by highlighting how Neolytix services improve efficiency, revenue, or compliance.
Partner with internal teams to present tailored solutions that demonstrate tangible ROI.
Analyze revenue cycle data and performance trends to spot revenue leakage or workflow inefficiencies.
Assist in preparing client-facing reports and presentations showcasing key metrics, outcomes, and improvement opportunities.
Translate technical or financial insights into clear, actionable recommendations for clients.
As experience builds, take part in:
Process analysis & transformation assessments (outsourcing, automation, technology enablement).
ROI analysis reports to quantify the business impact of Neolytix services.
Consultative solution design , helping clients reimagine their workflows for higher efficiency and better outcomes.
Work closely with Delivery teams to ensure service quality and alignment with client expectations.
Identify process improvement opportunities within client workflows and collaborate internally to implement solutions.
Manage multiple client accounts simultaneously while maintaining attention to detail and responsiveness.
Bachelor’s degree in Healthcare Administration, Business, or related field (required).
1–2 years of experience in a healthcare organization, medical billing company, or revenue cycle setting (preferred, but internships or strong academic exposure also considered).
Familiarity with medical billing software (Epic, eClinicalWorks, AdvancedMD, Athena) or CRM tools is a plus.
Strong communication skills—able to simplify complex healthcare or financial concepts for clients.
Analytical mindset with the ability to interpret performance data.
Highly organized, proactive, and eager to learn and grow into a consultative role.
Exceptional performance is directly tied to advancement. Employees who consistently meet key milestones are eligible for promotion to the Customer Success Manager role within 12 to 18 months , with a target base salary of $90,000 USD .
Benefits Highlight: Reimbursement for METRA or CTA Commuter Passes
...residential mortgages, refinancing, and specialty loans. We employ a knowledgeable staff of experienced Loan Officerswith an operations team that is second to none.... ... We understand you may not have Mortgage experience, or its your first time doing Inside Sales. We...
...develop strategies for increased brand visibility Grassroot distribution of promotional materials to reach local audiences. Promote... ...for each event as well as other KPIs Organize efforts like flyer distribution and social media campaigns into a cohesive public...
The company Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting...
...like setting for adults who do not require 24-hour institutional care, but because of physical, cognitive and/or psychosocial... ...are not completely able to live independently. For many frail elderly, adult day care allows them to live alone, or with family, postponing...
...full-time or part-time. Pay - $14.50-$18.50**Under 16 years old-$11.25 | 16-17 years old- $12.50 Dining Room Host Requirements & Responsibilities... ..., national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information,...