Financial Services Officer - Polaris P/T Job at United Texas Credit Union, Fort Worth, TX

eFE4TURCM2lYd1dPL2JVT2d0U0hjZVAvYlE9PQ==
  • United Texas Credit Union
  • Fort Worth, TX

Job Description

United Texas Credit Union is looking for a Financial Services Officer to join our team in our Polaris office. This person will drive member satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


The ideal candidate has a member-first mindset and aims to deliver high-quality service in every member interaction.

Responsibilities:

  • Consult on member success - Advise members on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to members is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record member interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • Bachelor’s degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting members with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system


Thank you for your interest in employment with United Texas Credit Union!

Our employees are both challenged and rewarded daily. If you have a genuine desire to help others, you would be a great fit! We are driven to hire and retain people dedicated to delivering outstanding member service. We currently employ over 65 professionals in numerous fields of expertise. We offer a competitive pay and  benefits package , ongoing training and development, and a work environment that exemplifies our “T.E.A.M.” core values. If you’re ready to join our team, we strongly encourage you to apply online and upload your resume.

Job Tags

Part time, Work at office,

Similar Jobs

GDIT

Software Developer - CBP public trust or Top secret preferred Job at GDIT

 ...Required Technical Skills: Java developmentexperience, Java 8 and higher, Spring or Angular, SOAP/Rest Security Clearance Level: CBP Public Trust Suitability Required Skills and Abilities: Location: Hybrid US Citizenship Required Ability to obtain a Customs... 

JBS

SENIOR IT INTERNAL AUDITOR Job at JBS

 ...Position at Pilgrim'sSenior IT Internal AuditorPurpose and Scope/General Summary: We are seeking candidates for an Internal Audit role based at our Corporate Office in Greeley, CO, that will focus heavily on maintaining our IT SOX program for Pilgrims Pride... 

Eastern Virginia Ear, Nose and Throat Specialists

Medical Billing Specialists Job at Eastern Virginia Ear, Nose and Throat Specialists

 ...Health insurance Eastern Virginia Ear, Nose & Throat Specialists is looking for a motivated Medical Billing specialists who is knowledgeable in charge entry and coding for our busy ENT practice. This is an in person, Monday - Friday 8am- 5pm position at our Chesapeake... 

Eden Senior Care

Caregiver Job at Eden Senior Care

 ...Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista...  ...find joy in every moment. Position: Caregiver Reason to work at Eden Vista Stow:... 

Nyman Associates, Inc.

School Psychologist Job at Nyman Associates, Inc.

Whether you're a seasoned School Psychologist ready for a fresh start or a new graduate eager to jumpstart your career with the right guidance this could be the right fit for you. At Nyman Associates, we provide the tools, guidance, and supportive environment you...