Customer Care Representative Job at ProKatchers LLC, Dallas, TX

eEFzTER4enJYdytKL3JvS2h0aUhjTy82YXc9PQ==
  • ProKatchers LLC
  • Dallas, TX

Job Description

Job Title : Customer Care Representative

Location : Dallas, TX 75246 ( Onsite for first 2 weeks and then remote)

Duration : 3+ months contract (Possible Extensions)

Education : High School Diploma/ GED

Shift Details : M 8 am to 5 pm

Job Description:

  • Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution
  • Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement.
  • Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
  • Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines.
  • Verifies insurance coverage or determines patient self-pay responsibility and provides cost information

Job Tags

Contract work, Remote work, Shift work,

Similar Jobs

First Integrity Title Company

Front Desk Representative Job at First Integrity Title Company

 .../reception work is required High School Diploma or equivalent Bilingual (Spanish) highly sought Background in customer service and office environment is preferred Able to follow all company procedures and policies including meeting the company customer... 

McCarl's LLC

General Manager Job at McCarl's LLC

 ...are representative of the knowledge, skill and/or ability required, however are not comprehensive. Items may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.... 

Thalle Construction Company, Inc.

Assistant Project Manager Job at Thalle Construction Company, Inc.

 ...Thalle Construction Co., Inc. (Thalle) is currently seeking an Assistant Project Manager to assist us on a Dam Safety Modification...  ...401K with a company match, and more! Compensation is based on experience and qualifications. Thalle is an Equal Opportunity Employer... 

New York State Civil Service

Human Resources Specialist 1/Trainee 1/2 - Albany (NY HELPS) Job at New York State Civil Service

 ...including drafting appropriate evaluation language.- Collaborate with Recruitment staff to address and resolve Out-of-Title Work Grievances...  ...copy the below web address into your browser to complete the online application for the Department of Labor. candidates must... 

The Renaissance Network, Inc.

Shelter Attendant, Gifford Cat Shelter Job at The Renaissance Network, Inc.

 ...0 lbs. Ability to use strong chemicals for disinfecting items and spaces throughout the shelter Seeking full and part-time attendants; at least one weekend shift per week Salary: $20 per hour Ability to make sound judgments for successful matches. Organization...