AMS Analyst L3 (Java ) Job at EPSoft Technologies, Auburn Hills, MI

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  • EPSoft Technologies
  • Auburn Hills, MI

Job Description

Job Title: AMS Analyst L3 (Java)
Location: Auburn Hills, MI (Hybrid)
Duration: 12+ Months
Local Candidates Preferred

Job Overview:
We are urgently seeking an AMS Analyst L3 with strong technical and analytical skills. The ideal candidate will have hands-on experience in Advanced Message Security (AMS) and a solid background in Java/J2EE application development and IT systems support. This is a hybrid role based in Auburn Hills, MI .

Key Responsibilities:

  • Provide Level 3 support for AMS-related issues.

  • Debug issues by querying system logs and identifying root causes.

  • Create operational views and flow diagrams for system functionality.

  • Monitor systems, perform operational tasks, and ensure prompt resolution of issues.

  • Manage system administration tasks such as certificate management, version tracking, and upgrade support.

  • Communicate proactively regarding outages/incidents affecting users.

  • Collaborate with cross-functional teams to define and deliver new features.

  • Analyze incident trends to suggest improvements and reduce ticket inflow.

  • Maintain accurate technical and user documentation.

Required Skills and Qualifications:

  • 5+ years of relevant experience.

  • Proven experience with AMS (Advanced Message Security) .

  • Strong understanding of IT systems , integrations, and API specifications .

  • Background in Java and Agile/Scrum methodologies.

  • Excellent analytical, debugging, and problem-solving skills.

  • Strong communication skills-both verbal and written.

  • Experience in the automotive domain , particularly connected vehicles, is a plus.

  • Any programming background is beneficial.

Job Tags

Local area,

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